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Customer Service

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Stop being shuffled from one “dedicated” payroll specialist or account manager to the next!

At The People Group the average account manager tenure is over 10 years.
Unlike other human resources and payroll outsourcing providers, our employees boast an average of 18 years work experience in HR, workers’ compensation, payroll, hiring, employee benefits, and new employee orientation, and an average of over 10 years with The People Group. In our business, like yours, experience and time of service makes a difference. Experience is an indicator of knowledge, timely problem-solving ability, and a positive proactive working environment. So with The People Group, you avoid the payroll specialist or account manager shuffle and get better service.

A payroll outsourcing provider that lets you talk to a real person, not a complicated calling tree!
Customer Service starts with dedicated HR, benefits and payroll specialists who are available when you need them. The People Group prefers to do business by conversation, not complicated telephone trees or internet portals. This level of personalized real-time customer service helps ensure accuracy and accountability while saving time. It is an important difference from other human resources and payroll outsourcing providers, and one you may not realize until you experience it yourself.

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“I am an Optometrist and owner of an eye care clinic. The only time I have for business matters is between patients. Unlike the other payroll services I tried, with The People Group I am able to communicate with a real person when it is convenient for me, on my time, not the other way around. #1 for me is ease of doing business and The People Group has always been excellent.” Dan ~ Lake Oswego
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7150 SW Hampton St. Suite #110
Portland, OR 97223

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